Effective Date: 27 July 2020
Last Updated: 10 Oct 2025

At ColourWorker, we are committed to protecting your privacy and ensuring the responsible handling of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use any of our mobile applications (collectively, the "Apps") and future apps developed under the ColourWorker brand.

By using any of our Apps, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use our Apps.

1. Information We Collect

   We may collect the following types of information when you use our Apps:

   Personal Information

   • Account Information: When you sign in using Google, we may collect your name, email address, and Google user ID.
   • Device and Usage Data: This includes your device model, operating system, unique device identifiers, IP address, and general usage patterns within the App.
   • Location Data: With your permission, we may collect coarse or precise GPS coordinates to provide location-based features (e.g., regional product recommendations).
   • Photos and Images: If you choose to upload or capture images using the App's camera functionality, these images are processed to estimate skin tone for product matching purposes.

   All data transmitted between your device and our servers is encrypted using industry-standard HTTPS protocols.

2. How We Use Your Information

   • To provide, operate, and improve our Apps and services;
   • To respond to your inquiries and provide customer support;
   • To comply with legal obligations and enforce our terms of service.

3. Data Storage and Retention

   • Images and personal data are stored securely on servers provided by Amazon Web Services (AWS), which adheres to stringent security and compliance standards.
   • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
   • You retain full copyright and ownership of any images you submit.

4. Sharing Of Information

   We do not sell, rent, or trade your personal information to third parties for marketing purposes.

   We may share your data in the following limited circumstances:

   We engage trusted third-party vendors to help us deliver and improve our services. These include:

   • Google Play Services: To manage app installations and authentication.
   • Google Analytics for Firebase: To understand how users interact with our Apps and improve functionality.

   These providers may access your data solely to perform services on our behalf and are contractually obligated to protect your information and refrain from using it for any other purpose.

   We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, safety, or those of our users.

5. Your Rights and Choices

   Depending on your location (e.g., under the GDPR in the EU or the CCPA in California), you may have the following rights regarding your personal data:

   • Access: Request a copy of the personal data we hold about you.
   • Correction: Ask us to correct inaccurate or incomplete data.
   • Deletion: Request deletion of your account and associated data.
   • Restriction or Objection: Limit or object to certain types of processing.
   • Data Portability: Receive your data in a structured, machine-readable format.

   To exercise any of these rights, please contact us using the details below. We will respond to verified requests within 30 days.

   Account Deletion: You may request full deletion of your account and all associated data at any time by emailing us. Upon confirmation, we will permanently remove your information from our active systems.

6. Security

   We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Children's Privacy

   Our Apps are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it from our systems. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

8. International Data Transfers

   Your information may be transferred to, and processed in, countries other than your country of residence—including the United States—where data protection laws may differ. By using our Apps, you consent to such transfers. We rely on appropriate safeguards (e.g., Standard Contractual Clauses) where required by law.

9. Changes To This Privacy Policy

   We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted here with a revised "Last Updated" date. We encourage you to review this page periodically.

   Continued use of our Apps after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

    John Anderson
    Send Privacy Inquiry Email

    We are committed to addressing your privacy inquiries promptly and transparently.

    Thank you for trusting ColourWorker with your personal information.